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Terms and Conditions

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Terms and Conditions

When you order from, or grant any information to, CalgaryKratom (heretofore identified as CK or CalgaryKratom), you are agreeing to the following conditions:

The Purchase of CalgaryKratom products

By ordering from CK, you confirm that you are the age of majority in your country. Canadian customers must be at least 18 years of age. United States of America customers must be at least 21 years of age. Products purchased from CK are not for internal use or human consumption, as per rules laid forth by the FDA.

Risk of Loss

Any products purchased from CK are no longer the responsibility of CK once they have been passed to a postal service worker, courier, any other delivery personnel, or any customer. In other words, CK accepts no liability for products that do not reach the purchaser, or are damaged once they have left the CK’s possession.

Description of Products on CK Website and Catalogue

While CK makes every attempt to ensure the product information shared on our website is complete and accurate, we accept no responsibility for incorrect information found in product descriptions or anywhere else on the website or in the catalogue. We cannot guarantee our information is reliable, current, error-free, accurate, or complete. If your product does not arrive as shown, unopened items may be returned.

Any and all descriptions and content on the CK website is provided for interest and informational purposes only, and should not be seen as encouragement or allowance of illegal practices such as consumption. All CK products are not for human consumption.

Communications from CalgaryKratom

By ordering from CK or communicating with us through email, you are agreeing to receive email correspondence from CK. Any electronic communications fulfil the requirements of written confirmation.


All logos, company information, and content on the CK website belongs solely to CalgaryKratom, unless otherwise identified. This includes trademarks for the CK logo and images, audio and video, digital downloads, and software. All copyrighted and trademarked content may not be used by any other individual or company, barring express written consent from CK.

Access to the CalgaryKratom Website

When visiting CK, as a brower or as a customer, you are given limited access to the use of this calgarykratom.com. This access does not extend to the download or modification of any web content, with CK’s written consent. None of the content on this website, including products purchased from the website, may be used for resale or commercial use. “Content” includes everything outlined in the Copyright section of this document, as well as anything not identified but appearing on the website.

You may hyperlink to an CalgaryKratom page only if the link does not misrepresent CK or mislead customers, or provide false or derogatory information about CK or any of its associated staff or services. CK reserves the right to withdraw this permission at any time, for any reason.

CK Account Holders

By creating or maintaining an account with CK, you confirm you are the age of majority in your region (see The Purchase of CalgaryKratom Products), and are responsible for any and all activities that occur within your account, including but not limited to password changes, orders placed, and comments and reviews made or emails sent. CK reserves the right to revoke account accessibility at any time, for any reason.

Account holders may not create accounts that in any way impersonate another person or entity, including the use of false names and email addresses.

Content Provided by CK Account Holders

Any reviews, comments, or statements made by CK account holders, guests or visitors, are the views and opinions of the account holder; CK shall not be held responsible for any of this content, and reserves the right to remove, edit, or censor any such content, though we are no obligated to do so.

Any content shared publicly on the CK website by account holders or guests may be utilized by CK in any manner. This content is not subject to royalty rights, and may be reproduced, modified, published, translated, or displayed through media by CK. This content may also be used to create derivative works based on the content.

Warranty Disclaimer and Limitation of Liability

All content on calgarykratom.com is provided “as is” and “as available”. CalgaryKratom makes no representations or warranties, express or implied, to the operation, content, materials, or products found on the CK website. Account holders, guests, and visitors use this website at their own risk.

CalgaryKratom disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose. CK does not warrant that calgarykratom.com, its servers, or emails sent from CK are free of viruses or other harmful components. CK is not liable for damages caused by use of this site. These damages may include, but are not limited to, direct, indirect, incidental, punitive, and consequential damages.

Depending on your region, some of all of the above disclaimers may not be admissible due to state or provincial laws.

Applicable Law

As a visitor, account holder, or guest on calgarykratom.com, you agree to be held by the laws of your state or province. These laws will govern conditions of use and any and all disputes between calgarykratom (or its associates) and you.


Disputes between visitors or customers of calgarykratom.com and CK will be submitted to confidential arbitration, unless you have violated the intellectual property rights of CK; in such cases, injunctive relief or other actions may be taken against you, at the discretion of CK. To the fullest extent permitted by applicable law, no arbitration between CK and a visitor/customer shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.


Customers shall indemnify, defend, and hold harmless CalgaryKratom and its employees, agents, successors, officers, and assigns, from any suits, losses, claims, demands, liabilities, costs and expenses (including attorney and accounting fees) that CalgaryKratom may sustain or incur arising from (a) Customer’s use of the products (including without limitation storage, handling, and transportation of products), (b) use of the products by a third party with authorization of customer, (c) use of the products by a third party without authorization of customer, where such unauthorized use is due to customer’s negligent act or omission, or willful misconduct, (d) customer’s failure to comply with any applicable laws and regulations (including without limitation export of products or technology abroad, the Toxic Substance Control Act, and the Emergency Planning and Community Right-to-Know Act of 1986, or to obtain any licenses or approvals from the appropriate government agencies necessary to purchase and use the products), or (e) the customer’s breach of any of its obligations set forth in these Terms and Conditions.

The customer will be provided with the following, from CalgaryKratom: (a) prompt written notice of such claim of which CalgaryKratom is aware; (b) control over the defense and settlement of such claim; and (c) proper and full information and assistance to settle and/or defend any such claim, at customer’s expense. Notwithstanding the foregoing, customer shall not settle any such claim, suit or proceeding without the written consent of CalgaryKratom, which shall not be unreasonably withheld.

Modification and Severability of Site Policies

We strongly recommends all visitors and customers review the policies laid out in these Terms and Conditions, as well as the Return Policy and Shipping and Delivery policies, and other important legal documents made available on CalgaryKratom.com.

CalgaryKratom reserves the right to change any and all policies and information laid out in these documents, at any time, without notice, so please review these documents on a regular basis. If any condition or policy in this document is determined invalid or void, it will be considered severable. The severability of any clause, condition, or policy in no way affects the validity or enforceability of the other conditions or policies in the document

If you have any questions regarding the policies and conditions laid out in this document, please contact us.